Updated 29.02.2024
Contact BC Game Support Service
When choosing a bookmaker or casino, every user needs to have quality technical support. Players periodically have questions while playing on the platform. The availability of 24/7 tech support guarantees that customer problems will be solved promptly. Therefore, the BC Game online support team in Pakistan is available to players 24/7 through various modes of communication. Users can send a question and get a quick response to it. The contacts are as follows.
How Can You Contact BC Game
Would you like to contact BC Game? Our mission is to provide all customers with a delightful and hassle-free gaming experience. Every day, the casino staff ensures that customers from Pakistan can reach out with any gambling and betting-related queries. Whether you want clarification on casino games, information on special sports betting features, assistance with BC Game registration or advice on working with the payment system, the casino staff is ready to help you quickly and attentively.
If you have questions, explore the extensive FAQ section, which collects common questions with detailed explanations. If you are still looking for an answer, BC Game online chat will connect you with English-speaking agents available around the clock.
You can also contact BC Game’s support team via social media or email for personalised assistance. With these available channels, everyone can quickly contact the company’s representatives for all their queries. The table below summarises all channels for contacting the BC Game support team.
| Live Support | You can access support by simply clicking on the green “Headphones” icon located in the lower left corner of the home page. This icon is embedded in the vertical menu for your convenience. |
| Players’ Chat | To open a public chat room where every visitor can send a message, simply click on the “Messages” icon located in the top right corner of the home page. This will give you access to the chat room, making it easier to communicate with the support team. |
| Online Form | To report a bug or suggest an improvement, scroll down the page and click on the green “Leave a Message” button. This will give you the opportunity to share your feedback and suggestions with the casino. The company values your input and strives to continuously improve services based on your feedback. |
| support@bc.game – for all concerns related to gambling and betting. | |
| BC Game Help center | To access the BC Game Help Center, simply scroll to the bottom of the homepage and click on “Help Center.” Here, you’ll find additional details for various sections to assist you further. |
| Social Media |
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Support by email
Another option to contact BC Game support is via email. While the response time may be slightly longer than the live chat, it remains prompt and comprehensive. This channel allows you to describe your issue in detail and attach any relevant screenshots or documents, enabling the agent to provide a faster and more accurate response. Please note that response times can vary, and a reply may take up to 48 hours as agents respond as they become available. To reach BC Game support through this channel, email the address.
Email Support BC Game – support@bc.game.
Live Support BC Game
The BC Game online chat feature offers a significant advantage by allowing you to ask a new question immediately after the previous one has been answered. This ensures a seamless and efficient interaction. The live chat icon is conveniently available on every site page, making it easily accessible. While agents respond in English, which may only be convenient for some, the response time is impressively quick, typically within three minutes. Support agents are consistently available and strive to enhance the user experience. Moreover, the customer service agent was helpful and scored high for friendliness and professionalism, contributing to a positive rating for BC Game support.
Support via Social Networks
BC Game also provides support through social networks! You can contact them on platforms like Twitter, Facebook, and Telegram to ask your questions. While the response time might be slightly longer than the online chat, it’s still available. Additionally, social networks offer a wealth of relevant and original information about the bookmaker’s news, new bonus offers, and innovations. These platforms are becoming increasingly convenient tools accessible to everyone.
| Social Networks | Link | Description |
| Telegram | https://t.me/bcgamewin | Join the BC.Game Telegram channel for real-time updates, discussions, and community engagement. |
| @BCGameOfficial | Follow BC.Game’s official Twitter account, @BCGameOfficial, to stay informed about the latest news, updates, and promotions. | |
| https://www.facebook.com/bcgameofficial | Connect with BC.Game on Facebook to engage in discussions, receive updates, and join the community. | |
| GitHub | https://github.com/bcgame-project | Visit BC.Game’s GitHub repository for technical discussions and inquiries. |
| Discord | https://www.facebook.com/bcgameofficial | Join BC.Game’s Discord server to chat with fellow players, ask questions, and participate in events. |
| BitcoinTalk Forum | https://bitcointalk.org/index.php?topic=5088875.0 | Visit the official BC.Game BitcoinTalk thread for discussions, announcements, and feedback. |
BC Game Helpline Number
Currently, BC Game needs to provide a phone number to contact customers from Pakistan.
What questions can be addressed to the support service?
If you need help interacting with the platform, we recommend visiting the Rules section of the site. You can find detailed information about registration, deposit, withdrawal, bonuses, verification, sports betting and casino games here.
Suppose you have yet to find a solution to your problem or do not have time for it – contact support. The service is designed to help players with financial, technical and informational issues. You can call a tech support operator with the following problems:
- Solving any controversial situations that may arise among players when using gambling entertainment.
- Explanation of the rules of bonuses, promotions, BC Game strategy, lotteries, tournaments, betting on sports, playing on machines, BC Original, cards or roulette.
- Assistance in registration, verification, bonus activation, deposit and withdrawal, downloading the BC Game app.
- Ability to get a higher account status, which opens unique offers.
- Solving problems related to technical failures, gameplay, and financial operations.
- Assistance in wagering bonuses.
- Assisting customers in complying with responsible gaming.
- Providing access to the bookmaker’s site when Internet providers block the resource.
Support guarantees that any user problems will be solved quickly. More often, difficulties arise with new customers, which the bookmaker offers to familiarise them before registration.
